Returns & Exchanges
At Steel Mill Gifts, we want you to love your purchase. If you are not completely satisfied, you may return or exchange eligible items within 30 days of delivery in their original packaging.
Initiate Your Request
Contact our support team with your order number and details of the item you wish to return or exchange.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all tags and labels are intact to prevent damage during transit.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing